Revocation for Consumers

Definition of a consumer

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of Revocation

You have the right to revoke this contract within fourteen (14) days without cause. The
revocation period is fourteen (14) days from the date when the contract had been accepted
by Holocreators and the consumer. To exercise your right of revocation, you must inform us
(© Holocreators GmbH), Sydneystrasse 24, 22297 Hamburg,, Germany, Tel.: +49 40 481133
email: by means of a clear statement (e.g., a letter, fax or email) of
your decision to revoke this contract. You may use the attached sample revocation form for
this purpose, but this is not mandatory. To comply with the revocation period, it is sufficient
to send a notification to exercise the right of revocation before the end of the revocation

Consequences of Revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the least expensive standard delivery offered by us), immediately and no later than fourteen (14) days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Exclusion or Premature Expiration of the Right of Revocation

The right of revocation does not apply to contracts for the delivery of digital content, which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of revocation expires prematurely if we have begun to execute the contract after you have given your express consent and, at the same time, confirmed your knowledge that you will lose your right of revocation when we begin to execute the contract. We point out that we conclude the contract dependent on the aforementioned consent and confirmation.

Sample Revocation Form

(If you want to cancel the contract, please fill out this form and send it back).
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the
following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of paper communication)
– Date
(*) Delete as applicable.

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